Help & FAQ
When is my order confirmed?
Only after our payment provider verifies your payment on our server.
Who delivers my order?
Our third-party courier partner. They update the delivery status and collect cash for cash-on-delivery orders.
How do refunds work?
Refunds go only to your original payment method. See the Return & Refund Policy for time limits.
Do subscriptions renew automatically?
No. Every renewal is a new payment. We remind you before your term ends.